Returned Mail - REMAILING FEE
This is for a customer who entered the wrong address at checkout and/or their order has been returned to us and wish for us to remail to the correct address.
SIZE + CARE
TO SAVE TIME & MONEY WE ALWAYS SUGGEST TO MEASURE TWICE.
The size guide shows the minimum and maximum measurements each size can adjust to. PLEASE NOTE THE MEASURMENTS ARE SHOWN IN BOTH INCHES AND CENTIMETERS. Please follow the instructions of measuring your pup to ensure you order the correct size.
If you need any assistance please email us: firstname.lastname@example.org
1. Rinse with warm or cold water to first remove excess dirt (DO NOT USE HOT WATER).
2. Soak in luke warm/cold water mixed with a little soap (we only suggest regular dawn dish soap or detergent. NO HAND SOAPS>>they contain antibacterial that could damage the product) DO NOT SCRUB WITH HARSH BRISTLED BRUSHES.
3. Hang dry
PLEASE NOTE: We do not recommend washing in the washer.
However, if you chose to do so at your own risk, a gentle COLD cycle would be best. Please note that we are not responsible for items that are damaged due to being washed incorrectly. Hot water can cause the inner fabric layers to separate causing damage to the product overtime.
Also, please note that salt water may be harsh on the metal hardware so be sure to dry quickly after the beach.
please see our shipping policy here.
please see our return policy here.
For safety purposes, we do not suggest allowing pets to sleep in their harness. Our pet products are designed for walk purposes only.